Conversational GxP Service Desk
A compliance-grade pharma assistant answering SOP & validation questions with version-pinned citations.
47%
Projected workload cut
ALCOA+
Audit trail
21 CFR
Part 11 e-signatures
Overview
A compliance-grade assistant for pharma teams that answers SOP and validation questions with version-pinned citations (e.g. SOP-QA-002 v2.1 §4.3), surfaces only "Effective" controlled documents, escalates regulatory queries, and keeps an ALCOA+ hash-chained audit trail. It is mock-first and offline by default, upgrading to live Claude when an API key is provided.
Key capabilities
- Version-pinned citations
- Effective-doc only
- SOP Q&A
- Regulatory escalation
- ALCOA+ audit trail
- 21 CFR Part 11
- BM25 retrieval
- Deviation / CAPA drafting
Industries
Enterprise-grade by default
Grounded & cited
RAG with hard data walls — agents cite sources and never invent facts (≥95% faithfulness).
Secure & multi-tenant
RBAC, per-tenant isolation, encryption, and full audit trails. SOC 2-ready.
Human-in-the-loop
Configurable approval gates keep people in control of high-stakes decisions.
Offline-first & private
Runs without third-party API keys when required — sensitive data stays on your infrastructure.
Cloud-native & API-first
Integrates with your CRM, ERP, and ticketing; scales from one workflow to enterprise-wide.
Talk to us
sales@feme.solutions · +919901222551
India · Bengaluru - 560055, KA
Request a demo at feme.solutions/contact
